Trust & Safety
Last Updated: January 10, 2026
At Jobbic (“we”, “us”, “our”), trust and safety are at the core of our platform. Our mission is to provide a reliable, secure, and transparent environment for users searching for companies based on sector and sponsorship licenses. This Trust and Safety Policy outlines our practices for safeguarding data, ensuring responsible use, and maintaining a secure platform for all users.
1. Platform Security
We implement industry-standard security measures to protect our platform, data, and users:
1.1 Data Encryption
- All data transmitted between your device and our servers is encrypted using HTTPS and TLS protocols.
- Sensitive information, such as payment details and authentication tokens, is encrypted at rest and in transit.
1.2 Secure Account Access
- Account access is exclusively via Google login, leveraging Google’s robust authentication and multi-factor security options.
- We do not store passwords on our servers.
1.3 Payment Security
- Credit and debit card transactions are processed via PCI DSS-compliant third-party payment providers.
- We do not store full card details, reducing risk of exposure.
1.4 Regular Security Audits
- Our platform undergoes frequent internal security assessments and vulnerability testing.
- We promptly address any detected vulnerabilities and continuously update our security protocols.
2. User Responsibility
We expect all users to act responsibly while using Jobbic. Responsibilities include:
2.1 Account Protection
- Keep your Google account credentials secure.
- Notify us immediately if you suspect unauthorized access.
2.2 Ethical Use of Data
- Use company search data solely for lawful, professional purposes.
- Do not attempt to scrape, copy, or distribute our data outside the app.
2.3 Compliance with UK Law
- Users must comply with UK data protection laws, intellectual property laws, and any applicable sector regulations.
- Misuse of our Services may result in account suspension or legal action.
3. Monitoring and Abuse Prevention
To maintain platform safety, we actively monitor usage patterns:
3.1 Suspicious Activity Detection
- Automated systems detect unusual behavior, such as excessive searches or irregular account activity.
- Users exhibiting suspicious behavior may be temporarily restricted pending review.
3.2 Reporting Abuse
- Users can report inappropriate activity, fraudulent accounts, or misuse via contact@jobbic.co.uk.
- All reports are handled confidentially and investigated promptly.
3.3 Enforcement
- Violations of our Terms of Service, including misuse of data, fraud, or harassment, may result in account suspension or termination.
- Serious violations may be reported to law enforcement or regulatory authorities.
4. Transparency and Trust
- Clear Policies: Terms of Service, Privacy Policy, and this Trust and Safety Policy are easily accessible.
- Data Accuracy: Company information is verified from licensed sources to ensure reliability.
- User Notifications: Updates or changes affecting security or user rights are communicated promptly.
5. Compliance with Regulations
Jobbic adheres to UK laws and industry standards, including:
- UK GDPR and Data Protection Act 2018 – ensuring lawful processing and protection of personal data.
- PCI DSS – safeguarding payment card transactions.
- Consumer Protection Laws – providing transparency and non-deceptive digital services.
We continuously review our practices to maintain compliance with evolving regulations.
6. Handling Security Incidents
- We will promptly assess the impact and notify affected users if personal data is involved.
- Steps will be taken to contain the incident, prevent recurrence, and maintain operational continuity.
- Users will be provided with guidance on actions they should take, if necessary.
7. Protecting Against Fraud
- All transactions and credit usage are monitored for fraudulent activity.
- Suspicious transactions may be flagged and reviewed.
- Users engaging in fraudulent activity may have accounts suspended and legal action may be pursued.
8. Community Guidelines
- Respectful and professional communication is expected when contacting support or interacting with platform content.
- Sharing of confidential or sensitive company data outside the platform is prohibited.
- Users are encouraged to report violations, promoting a safe community.
9. Contacting Us
If you have questions, concerns, or need to report a safety issue, you can reach us at:
- Email: contact@jobbic.co.uk
10. Policy Updates
This Trust and Safety Policy may be updated to reflect:
- Changes in UK regulations or industry best practices.
- Updates to platform features or security measures.
We will notify users of significant updates, and continued use of our Services constitutes acceptance of the revised policy.